Question 1

Where exactly are you?

Accepted Answer

We're at Tenancy T16, 27 Youngs Crossing Road, Joyner QLD 4500 - a short drive from Strathpine, Warner, Cashmere, and Albany Creek. The practice sits at ground level, so there are no stairs between the car park and the front door. Tenancy T16, 27 Youngs Crossing Road, Joyner QLD 4500. Easy to reach from anywhere in the Pine Rivers district. Free parking right outside — no meters, no time limits

Question 2

Is there parking?

Accepted Answer

Plenty. Free on-site parking sits directly outside the front door. No hunting for a spot on the street, no feeding a meter — just pull in and walk straight to reception. Dedicated spaces right at the entrance. No fees or time restrictions. Flat, ground-level access from car to door

Question 3

Is the practice wheelchair accessible?

Accepted Answer

Yes — everything is on one level. From the car park to the treatment rooms, there are no steps, ramps, or lifts to navigate. Doorways and corridors are wide enough for wheelchairs and mobility aids. Ground-level entry — no steps or ramps. Wide doorways and corridors throughout. Accessible treatment rooms and bathroom. Parking close to the front entrance

Question 4

What should I bring to my first visit?

Accepted Answer

A few things make the first appointment smoother. If you can arrive about 10 minutes early, the reception team will get you settled and sort out any paperwork before you sit down. Your health fund card — rebates are processed on the spot through HICAPS. Medicare card if your child qualifies for the Child Dental Benefits Schedule (CDBS). A list of any medications you're currently taking. Referral letters or recent X-rays from a previous dentist, if you have them. DVA card if you receive veteran dental benefits Don't stress if you're missing something — the team can still see you and sort out claims afterwards.

Question 5

When are you open?

Accepted Answer

The clinic's exact opening hours are still being finalised. Please call 07 5547 6000 before visiting so the team can confirm current appointment availability. If something urgent comes up and you cannot reach the practice, Healthdirect can provide 24/7 health advice on 1800 022 222. For severe swelling affecting breathing or swallowing, call 000 immediately.

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